Policies & help
Policies & terms
The rules that apply when you use Hinvel and how we handle your data. We’ve tried to keep them plain — reach out with any question.
- Terms of Service
The agreement between you and Hinvel when you read, play, create and talk on Hinvel.
Last updated: October 11, 2026 - Privacy Policy
What we collect when you use Hinvel, why, who processes it, how long we keep it, and the choices and rights you have.
Last updated: October 11, 2026 - Content Policy
What you can and can't create, publish or say on Hinvel — and how moderation, reporting and enforcement work.
Last updated: October 11, 2026 - Sparks & Refunds
How Sparks work, what they cost, when they're refunded automatically, and how to request a refund for a purchase.
Last updated: October 11, 2026 - Cookie Policy
The cookies and browser storage Hinvel uses, what each one is for, and how to control analytics.
Last updated: October 11, 2026 - Copyright & IP Policy
How to report copyright or trademark infringement on Hinvel, how counter-notices work, and our repeat-infringer policy.
Last updated: October 11, 2026 - About AI content
What on Hinvel is generated by AI, how characters and memory work, the limits of AI, how your data is used with AI providers, and where to get help.
Last updated: October 11, 2026 - Contact us
How to reach the Hinvel team for support, privacy, safety, copyright and legal questions.
Last updated: October 11, 2026